Our Pharmacy

We’re thrilled to welcome you to Brock Street Pharmacy. Originally the city’s Victorian Oddfellows Hall, renovating this huge and historic building has given us the space and scope to offer even more services, medications and handy healthcare essentials in one convenient, accessible and modern pharmacy, shop and walk-in clinic.

What makes us doubly different is our warm and caring staff, dedicated to serving your healthcare needs from head to toe. Here for you with convenient opening hours and a fully-qualified pharmacist always in attendance, we’re conveniently located in the heart of Lancaster, with passenger drop-off directly outside and carparks, main bus stops and disabled parking spaces close by (outside M&S).

Our roomy ground floor premises, with an assisted push-button door, flat floor and no steps, guarantees ease of access to those with mobility issues, sticks, assistance dogs, wheelchairs, mobility scooters, prams, pushchairs and more. We’ve got a fun and funky kids’ corner to keep little ones safe and entertained while waiting and our open-door welcome extends to the whole family- including the dog!

We look forward to welcoming you!

Shop

Our huge shop is packed with everything to keep you and your family in peak health at all stages of life, from children’s medicines to walking sticks.

Local community

Founded, run and staffed by people rooted in your local community, Brock Street Pharmacy is the culmination of decades of training, practice and experience, dedicated to providing the most comprehensive, welcoming wraparound care for the people of all ages in Lancaster and surrounding districts. We are breastfeeding friendly - just ask to use one of our private rooms.

Lancaster’s largest independent pharmacy

We are Lancaster’s largest independent pharmacy, with over a mile of dispensary shelving, and expert pharmacists who dispense your vital medication swiftly and accurately, receiving prescriptions direct from your GP to save you repeat visits. With Pharmacy First we can offer prescription medication over-the-counter, ensuring you receive on-the-spot treatment and swift relief for many common conditions.

Consulting rooms

Four modern consulting rooms offer space and privacy for confidential conversations, consultations and examinations, such as cholesterol and blood pressure checks, health management and wellbeing clinics, such as weight management support, backed by the latest breakthrough weight management medication.

Services

Our services include vaccines, clinics, prescriptions and urgent medication plus comprehensive expert confidential advice and treatment for all your health and wellbeing concerns. See our full list of services.

Proud to be Your Healthy Living Pharmacy

What is a Healthy Living Pharmacy? It’s a community pharmacy that proactively offers health promotion services, like healthy lifestyles and self-care, advice and treatment for common ailments including prescription medication through Pharmacy First, giving up smoking and weight management support, comprehensive vaccination services, and helping people access further support services.

Customer Testimonials

The level of service at Brock Street Pharmacy is amazing. Tariq, Nabila and the team are knowledgeable, compassionate, professional, truly lovely. The best pharmacy of anywhere we have ever lived, we are very lucky to have them. A big thank you to you all.

Anastasja Katzinova
14/03/2025

Lovely, hard working staff who always go above and beyond, first class customer service. Nabila and Tariq should be proud of their team.

Mary Marsland

One of the friendliest businesses in town, it is always a pleasure to visit and the staff are always helpful, caring, efficient and kind. There is always time for a smile and laughter in the shop is often heard- thank you.

Deb Barnard

Incredibly impressed by the level of care and service. The pharmacist took time to listen to my concerns, provided knowledgeable advice, and ensured I fully understood my medications. Her outstanding attention to detail and genuine compassion made the experience exceptional. Well-organised, with a friendly and efficient team, if you’re looking for a pharmacy that goes above and beyond, I highly recommend.

Nadia Ali

Absolutely amazing pharmacy, all the staff are friendly and helpful, nothing is too much for them and they always make time for you- I will never go to any other pharmacy, these are by far the best of the best.

Gemma Lane

Really like this independent pharmacy and its friendly, helpful staff. Always greeted with a smile, the pharmacists are very approachable, taking time to advise and to share their knowledge. Long may it continue to serve our local community so well.

Homara
12/03/2025

Following a consultation with Nabila for a trip abroad that I’m going on, she gave me all the information I needed and all the relevant vaccinations, simple and easy. She is lovely, and I would highly recommend!!

Luke Redmayne

Best pharmacy in the area by far, efficient with lovely polite, helpful staff. I wouldn't go anywhere else!

Deleata Hargreaves

Took my daughter in before 9am on a Monday morning, was able to see a pharmacist immediately, get a consultation and get something for her super quickly- great service.

Susanna Yates

Great experience getting a chicken pox vaccine. Nabila is super friendly and was very flexible with dates and times for the 2nd jab, made it a very simple process.

Alex Gordon